My time abroad in Singapore and Thailand taught me invaluable lessons about international business and cultural dynamics. Before arriving, I assumed business practices would be similar to those in my home country—focused on efficiency and formality. But I quickly realized relationships and trust were far more important than I’d expected. In Thailand, for example, business deals often start through personal connections, not just transactional talks. I remember a meeting where we spent more time talking about personal backgrounds than business itself. It served as a reminder that rapport-building becomes essential for success.
The kindness and patience of the people also stood out, even outside of business. Whether shopkeepers or restaurant staff, their interactions exuded genuine warmth. Thai smiles, in particular, became a symbol of the country’s hospitality. It made me feel part of the community, even in casual settings. The workplace, too, felt more humanized. People seemed happy to be there, as it wasn’t just about getting the job done. I noticed how many people traveled together by public transport, which created a sense of shared experience and connectedness I hadn’t expected. It sent the message that community matters, even in big cities.
Communication proved to be another surprise. I had expected bluntness, but instead, I found politeness and indirectness seemed more valued. Meetings often started with small talk before diving into business. It made me realize how much patience and respect matter in building trust. I also learned cultural intelligence and flexibility are crucial. What works in one culture doesn’t always apply in another, and adapting my approach made me more versatile in understanding people’s needs and perspectives.
Ultimately, my time abroad reshaped my approach to global business. It taught me that successful cross-cultural interactions are about more than just transactions—they’re about understanding and connecting with people on a deeper level.
