My time abroad in Florence, fundamentally reshaped my understanding of how business is conducted across cultural boundaries. Before the program, I assumed that globalization had standardized professional norms and that business practices would mirror what I was accustomed to at home. Instead, I discovered that cultural values profoundly influence everything from negotiation styles to workplace dynamics. One of the most significant lessons I learned was the power of cultural empathy. In Florence, business interactions were rooted in personal relationships and trust. Meetings often began with conversations unrelated to work—discussing family, interests, or recent travels—which fostered a deeper connection. Initially, I misunderstood this as a lack of urgency, but I came to realize it was a way of establishing mutual respect and sincerity. Hierarchy also played a distinct role. Decisions often flowed from the top down, and voicing dissent in group settings was uncommon. Navigating these dynamics required me to practice active listening and choose more diplomatic ways to present ideas. It taught me patience, humility, and the importance of understanding context before taking action. Overall, this experience pushed me to move beyond assumptions and cultivate a more global mindset. I now view cultural differences not as obstacles, but as opportunities to learn and grow. My initial impressions—shaped by limited exposure—have been replaced by a deeper appreciation for the subtle and powerful ways culture informs business. I return with not just new knowledge, but a renewed sense of curiosity and respect for the diversity that makes international engagement so rewarding.
