Spending time in Italy has reshaped the way I view business, human connection, and overall relationships. One of the most impactful things I learned was how central relationships are to conducting business here. Unlike the fast-paced, efficiency-driven, “live for the hustle” type environments I’ve experienced in the United States, Italy places a high value on patience, presence, and genuine connection. This became especially clear during our final group presentation focused on consulting different businesses around the city of Florence. We were presenting to Manuele, a local business professional who worked for Enoteca Pitti Gola, a wine bar in Florence. When we finished, rather than offering a simple “thank you” or handshake, he just exclaimed how touched he was and ran up to hug us. That single gesture spoke volumes. It wasn’t just about our content; it was about how we connected, the effort we put in, and the sincerity of the moment. It was emotional, personal, and something I didn’t expect going into a “business” setting. Even more telling was when we ran into Manuele a second time on the street after class. He didn’t just wave from a distance or nod in acknowledgment. He walked over, smiled warmly, and talked with us as if we were old friends. It showed me that in Italy, people remember you, not just for your work, but for who you are. Business doesn’t live in a separate sphere; it’s blended with everyday life, with conversations, with walking down the street. Before this trip, I assumed business in Italy might be formal or rigid due to tradition. But my experience was the opposite. While professionalism still matters, the laid-back nature and emphasis on human connection made every interaction feel more meaningful and less transactional. I’m leaving with a new appreciation for slowing down, being present, and prioritizing people first. These values are something I hope to carry forward not only in future international experiences but in my everyday life and career back home.
