My time abroad in Australia and New Zealand significantly reshaped my understanding of conducting business and engaging with individuals in a global context. One of the strongest lessons I learned is that culture, values, and relationships play a much larger role in business success than I initially realized. Before this trip, I believed that international business would feel largely similar to the United States with minor differences in etiquette. However, being immersed in these countries showed me that priorities such as work-life balance, community, sustainability, and cultural respect deeply influence how organizations operate and how individuals interact.
In New Zealand, observing the emphasis on shorter workdays and family time challenged my assumption that productivity must always be tied to long hours. Visits like MetLife Care demonstrated how businesses prioritize quality of life and relationships over just focusing on efficiency. This was especially evident in their retirement model, which contrasted with my perception of healthcare and service industries at home. Similarly, hearing from business leaders helped me understand how New Zealand’s economy is shaped by global trade, aging populations, and sustainability, all while maintaining a family first mindset. My initial impression of New Zealand was simply laid back, yet the country is intentional, driven by values, and thoughtfully structured.
Engaging with Māori culture at the Treaty of Waitangi further expanded my perspective. I had expected the treaty to be more of a historical footnote, but instead I learned how central it is to New Zealand’s national identity and modern decisions. Although, I did learn that the Māori people and the New Zealand government have different opinions on the true meaning of the treaty, so there have recently been a fair amount of disputes. Speaking directly with Māori performers reinforced how cultural traditions are actively passed down and respected. This experience emphasized the importance of cultural awareness and historical context when conducting business or working with diverse communities.
Australia reinforced many of these lessons while offering its own perspective. The strong sense of community, openness, and cultural pride was evident from local markets to sporting events. These activities showed me how relationships often come before transactions. Whether it was networking with former students, speaking with locals at cricket games, or learning from executives at Cochlear, I saw how trust, communication, and authenticity are essential in professional settings. My initial impression of Australia as more similar to the U.S. was partly accurate, but I underestimated how deeply lifestyle, creativity, and busy agendas are integrated into both personal and professional life.
Overall, this experience changed my perspective by teaching me that successful global business requires adaptability, empathy, and genuine engagement with people. Travel itself became one of the most influential learning tools, showing me that observing, listening, and participating are more valuable than a typical textbook. These lessons will stay with me as I move forward in my career and life, and I am eager to attend another study abroad program.
