Italy has taught me the value of attention to detail and patience when it comes to conducting business. As I mentioned in my first blog post, time is not of the essence in Italy. Shops open up later and close earlier, and most everything takes a little longer. While I initially viewed this as a negative, realizing the work life balance and quality products Italians are afforded has made me see this as overwhelmingly positive. Real food takes time to prepare, and you should savor instead of devour. Real leather is tanned over the course of months, not minutes. It is with this care and pride put into Italian goods and services that give them their world renowned reputation. I am thankful for this trip for showing me the value of waiting instead of instant gratification.
As for interacting with Italians, my global business class has taught me how to foster genuine relationships. This comes from holding a meaningful respect for Italian culture instead of feigning politeness. I learned first hand how animated Italians are when they communicate and how to match their enthusiasm, as well as the importance of dressing nicely. I also learned how to talk casually at first and let the Italians move the conversation to business. Overall, I learned how to plan cross cultural interactions, practice self awareness, and adapt my verbal and nonverbal behaviors for a variety of cultures.
Through my time abroad, I have learned that the most familiar approach is not always the best or most appropriate. I deeply admire how much value Italy places in not only its goods and services, but their relationships as well. I plan to carry on this lesson in America in my personal and professional life. On the whole, this trip has been a life changing experience, and I feel truly blessed to have been given this opportunity.