Arriving in Madrid for my finance internship at OG Bubble has been nothing short of amazing. It’s provided me with a fantastic introduction to Spanish business culture and the world of international entrepreneurship. Under the guidance of Isabel Ng, the founder of this boba shop who is now expanding into the Caribbean, I’ve directly seen that successful international business requires entrepreneurial agility and a deep understanding of cultural differences.
My role as a Financial Analyst Intern has been eye-opening. My first task was not just about financial modeling; instead, I needed to uncover the reasons behind the numbers. Questions like “Why does pricing vary between Madrid and Santo Domingo?” and “What accounts for different customer retention rates in various locations?” have become central to my work. Each decision here intertwines cultural nuances with business strategy.
One aspect that struck me about Isabel is her impressive background. She holds a PhD, teaches as a professor, and manages her boba business while pursuing additional classes to enhance her skills further. This blend of academic rigor and entrepreneurial drive creates a unique work environment that fosters strategic thinking and innovative practices. In contrast to my previous internships in the U.S., where tasks were clearly defined and structured, Isabel took the time to understand her team. She genuinely values our opinions, making teamwork a priority. This approach differs quite from traditional U.S. corporate environments, where efficiency often takes center stage. In Spain, business culture strongly emphasizes building relationships and establishing trust. Conversations here are more personal and centered on connection, strengthening business partnerships, and decision-making.
Madrid’s role as a bridge between Europe and Latin America provides an ideal backdrop for OG Bubble’s expansion into the Caribbean. The city’s vibrant international atmosphere mirrors the entrepreneurial energy I see within the company. The trust-based philosophy that Isabel has put forth extends to the company’s franchising strategy. Rather than pushing for rapid growth, there is a deliberate emphasis on ensuring each new location aligns with the brand while respecting local contexts. My work on franchising to Santo Domingo constantly revolves around cultural adaptation, leading me to ponder the role of finance—not purely as a tool for profit but as a means to serve people and fulfill a purpose.
Overall, this experience has already profoundly reshaped my understanding of international business. I’ve seen that success isn’t just about numbers or efficiency—it’s about people. It’s about building meaningful relationships, recognizing and respecting cultural differences, and adapting to an ever-changing global market.
As I continue my internship, I’m excited to keep learning—not just as a finance student but as someone who now views business as a tool to connect, empower, and create lasting impact across borders.
